Toledo Hotel Testimonials
“We were very happy with this hotel and would return anytime we go to Toledo. The lobby was inviting and the staff was EXCELLENT! Very friendly and helpful (kudos to a man named Chad at front desk)!! We were in town for a family event at Huntington Center and the staff were more than accommodating. Though parking area is awkward the valet price was a deal when we would have paid event parking anyway and the valets handled it professionally. Location is superb with activities close by to walk (childrenís science museum is attached) and every room has a view whether itís the water or city. The pool was average but the view out the windows made it nicer. The room service was great as well and the food was better than average (and we are foodies). The restaurant had a nice bar and seemed quite busy. I would recommend this place for families, couples or business. Clean and great amenities and if not Iím sure this staff would fix the problem!!“
A room with a view first class
“A wonderful full service hotel with great views of the river from our room Excellent staff.“
Holy Toledo! Amazing Hotel!
“We walked in here and were treated like Celebrities! We even did a news interview for Fox News in the Lobby! A friend of ours called in a favor with the Manager, and he gave us an incredible room! There was an awesome view of the Maumee river, and the smokestacks that are the famous Toledo Landmark.“
“We would like to thank you for your wonderful hospitality during our Auction that we held at your facility. We were welcomed with great asistance. ... The Valets were patient and understanding. Staff was polite and very helpfull.“
“Just wanted to drop you a note post meeting. Everything went great. Thank you for all your help. Everyone was very pleased with the hotel and the staff at the hotel. Jim (the facilitator) and I were particularly impressed with Rosi. She was very helpful and was willing to go the extra mile when ever it was called for. She is a great representative for you hotel.“
“Thanks, you guys always take good care of us! Received very positive feedback from one of the guests who checked in last evening, really likes the room, cleanliness, level of service, etc.“
“Everything went well. I appreciate the help of everyone on the staff and especially the wait staff that assisted with our conference. They were both courteous, friendly and so helpful. My team commented on what a great job they did. Please let them know our sincere thanks. If we plan another event in the Toledo area, we will definitely contact you.“
We enjoyed our stay in your nice hotel. Your staff was friendly and accommodating and the rooms were very comfortable and nicely priced.“
“I just wanted to shoot you a quick note and thank you and the Grand Plaza team for your assistance over the last two days with the meeting of our Association. EVERYTHING went perfectly without a problem. Your staff (particularly Rosie) was very attentive and the food was fantastic!“
“The reason for my email is to point out the great service that we received from someone on your housekeeping staff. I did not get a last name, but her first name was Ethelean. We were running a little late Saturday for a wedding and she actually helped carry some of our bags to the elevator. She even ran a little ahead of us to make sure that she could catch an elevator for us. It would have been so easy for her to just walk the other way, but she went above and beyond on her own. I travel a lot and rarely see this kind of service, so itís very much appreciated and I thought that you should know.“
“From the receptionist behind the desk (Erica) to the drivers of the courtesy shuttle, everyone was helpful and friendly. The hotel and room was clean, the view was great and the bed was comfortable. Can't say a bad word.
Safe & Comfortable Hotel Downtown Toledo
“This was my first experience staying at a hotel by myself. I always felt safe and comfortable. Staff was very accomodating. I actually picked the hotel as the gym looked amazing on the website. This was really the only area that did not live up to my expectations as far as the size and equipment. However, the view of the river from the treadmill at night was beautiful!!“
by Larry from Washington, Michigan
“Nice hotel close to the Hollywood casino.
Posted Oct 12, 2013
Location: Close to the Hollywood casino
Nice hotel nice and friendly staff. Has a shuttle to the Hollywood Casino. Good quality restaurant.“
by Cheryl from Huntingdon, PA
“One of the best hotels I've stayed in!
Posted Sep 29, 2013
Cons: Closer parking
Location: I was there for work at the Seagate Center. The location was perfect! I was able to walk there everyday, making my stay a lot less stressful!
Everyone there was very helpful, the rooms were very clean and the location was great!
Comment from Hotel Management
Oct 1, 2013 by Sarah
Dear Ms. Cheryl: Thank you so much for sharing your good memories with us! We will pass along to our team since they are the ones that make it happen! Safe Travels, Your Hotel Team“
by Linda from Arlington, VA
“Deserves Higher Rating
Posted Sep 26, 2013
Pros: see above... clean, comfortable, modern, newness of all elements.
Cons: thermostats on higher floors; gluten free options; envelopes for the room maids for tips
I don't understand why this hotel gets a 3 rating .... it deserves higher. It is in a lovely location with river views, very clean, modern and new dťcor -- smartly decorated. Rooms very clean, modern, comfortable -- at times it compared to a Westin. Temperatures on upper floors is my only complaint --- rooms don't get as cool as they should but should be ideal in colder temperatures. You pay for parking but low rates justify the total cost. I would recommend they leave envelopes for the room maids... they deserve tips. Also, gluten free options for breakfast and other meals.
Comment from Hotel Management
Oct 1, 2013 by Sarah
Dear Ms. Linda: Thank you for your review of your hotel stay. We thank you for choosing our hotel when we know there are so many“
by Dawn from Lexington, KY
“In town for 8 days
Posted Sep 23, 2013
Pros: Location, courtesy shuttle, costs
Cons: We had some trouble with the key access to upper floors from the elevator, otherwise, all went well.
Location: Museum, warehouse district, Docks.
I selected this hotel for its location by the river and close proximity to Toledo Hospital. The site worked well for myself and family. The room was spacious and clean. Staff were accommodating and friendly. The courtesy van services were a plus. There is required parking valet service that adds to the cost, but not a problem given the great rate I paid for the room. Since this is a convention center is it sometimes less populated and that might be uncomfortable for someone traveling alone, otherwise facilities are a bit dated, but clean.
Comment from Hotel Management
Sep 25, 2013 by Sarah
Dear Dawn: Thank you so much for choosing to stay with us for 8 days while in Toledo. We greatly appreciate your business and hope to see yo“
by Nick from UK
“Good Hotel by Waterfront in Toledo
Posted Sep 16, 2013
Pros: Location good, nice rooms and flat screen TV.
Cons: Parking arrangements, hotel charge $16 per day, but across the road you can park in a secure public car park for $8 per day.
Location: Few high end sandwich shops nearby open during working hours for the local banks etc located nearby, otherwise you have the resturant or a drive.
Decent hotel next to the waterfront in Toledo, although neirbourhood oposite is not that good.“
“My daughters wedding reception was held at the Grand Plaza Hotel. Your venue and the quality of your staff at every position was outstanding! The most helpful planners and coordinators I have ever experienced. From Valet service to food quality, everything was perfect. Andrew R. - Toledo OH June 2014“